General Dentistry

4/11/2014

F M

4/11/2014 04:00:11 am

Dear Richard & Richard's wife,
It is with profuse gratitude that I thank you. Your kindness went beyond all expectations. Firstly collecting me, secondly go to work on your holiday and thirdly your compassion.
Yes anyone trained can be a dentist and assistant but it is compassion, empathy and sensitivity that makes you as a family unique. Thank you so much for you kindness and both your gentle manner.
Kind regards and gratitude always.

Kingsmeadows Dental Practice

5/11/2014 06:32:02 am

Thank you very much for your kind comments

courtney

27/11/2014 01:03:18 am

Dear Richard and Deri, I read the previous comment and couldn't agree more. Your humanity and compassion make your dental clinic stand out above the rest. I have lived in 7 countries on 4 continents and have never received such good, prompt and professional care. What is even more amazing is that I am not even a Scottish resident but was seen to as if I had been coming for years. I came to you with an emergency situation which 3 other dentists couldn't resolve or diagnose. Within minutes you had figured out the problem without even taking an x-ray!
I then had to wait over a weekend for final root canal work and you made sure I had antibiotics for infection if necessary and this in turn allowed me to peacefully continue my vacation. The following tuesday I arrived at your clinic and to my surprise I was greeted by Deri dressed up as an 'Incredible' Super Hero...shortly followed by Richard as Batman and Robin the dental hygienist!
Being the loving team you are you all had committed to working as Super Heroes for the entire week to raise money for 'Children in Need'!
My root canal was done and I was finally on the road to recovery. Just being listened to, heard and taken seriously were essential for me to feel the trust I needed to feel after having been shown the door by so many other dentists.
I am now back in the Netherlands and had some other work done by my Dutch dentist. He took an x-ray to be sure everything was done well and said, "I am so impressed by the root canal he did as it is very complicated and the problem root is at a 70 degree angle. Please give him my compliments'! So there you go!
You are all my 'Scottish Super Heroes' and I know that not only have I found the most talented dentist and wonderful team ever, I've also met friends who I will drop in and greet when I am back in Scotland. Your patient and friend, Courtney

Kingsmeadows Dental Practice

2/12/2014 06:13:08 am

Thank you Courtney for your very kind words. We are glad you enjoyed your 'super' experience and were pleased with the results of the treatment you received.
Looking forward to catching up with you the next time you are holidaying in the Scottish Borders ~ hopefully without the toothache next time!

irene ogilvie-wilson

15/9/2015 05:07:03 pm

I went today to have a back tooth extracted because it was beyond saving. The last time I had a tooth extracted was decades ago and I was apprehensive about my appointment. Amazingly it was utterly painless and the care of Richard was wonderful. Thank you.

Kingsmeadows Dental Practice

1/10/2015 03:25:32 pm

Thank you Irene, I know you were very nervous about this appointment so I am glad the treatment was painless and the experience a good one!

5/3/2016 06:28:29 pm

The easiest experience! It helps when the dentist is as lovely, calming & friendly as Rik....he puts you at your ease and explains everything he is doing. You always get a thorough check up and feel they are not rushing on to the next patient. Rik & his lovely nurse Kate make you feel relaxed and you just know you are getting the best attention.

Jackie Davidson

6/3/2016 04:44:35 pm

I have been attending this practice since moving to Peebles over 17 years ago. All the staff are very friendly. Richard is very patient and thorough. After visiting the hygienist my teeth always feel squeaky clean.
I would not hesitate to recommend this dentist to anyone.

Helen Noble

7/3/2016 07:41:54 am

I thoroughly recommend this dental surgery. You are always greeted with a friendly face. The dentist is patient, understanding and efficient. Brilliant idea having a TV on the ceiling to distract you. Going to the dentist is a much happier experience at Kingsmeadows.

Testimonials

A big hearty thank you for visiting our website. We value all our patient's opinions and we welcome your views on how we are doing.

We hope you are over the moon with our services, but thumbs up or down, we would like to know. Then we can work towards giving you more of the good stuff and less of the not-so-good.

It takes no time at all to give your feed back and not only will it help us, it will also help other lovely patients as each review will be on line for others to see. Although a name is requested you may just put your initials or anon.

Thank you very much for taking the time to leave a comment.

General Dentistry

Leave a Reply.

Testimonials

Archives

Categories